Contact Us

Enquiries or questions?

At Amoena we aim to provide the best possible customer service. If you would like any help in making your selection, or if you have any questions or experience problems with our products or services, please don’t hesitate to contact us. Our friendly and experienced customer service team will be delighted to help you. 

Our order line is open Monday to Friday from 9am to 4pm, tel: 0345 434 7334 (call costs are 2p from a landline, but may be more from a mobile phone) or complete the form below to contact us by e-mail.

Our enquiry line is open Monday to Friday from 9am to 4pm, tel: 023 80 270 345  or complete the form below to contact us by email.

Christmas 2023

Our offices will be closed for the Christmas holidays from 4pm on Friday 22 December, reopening on Tuesday 2 January 2024.

You can still place orders online during this period and despatch times will be as follows:

  • Orders placed during Friday 22 December to Tuesday 26 December will be despatched on Wednesday 27 December
  • Orders placed during Wednesday 27 December to Monday 1 January will be despatched on Tuesday 2 January

Our customer service team will also be available from 9am-2pm on Wednesday 27 December to answer any enquiries.

Further contact information

Contact us - Get in touch

If you have a question about our products or services our friendly, experienced customer service team will be pleased to help you.

You can contact Amoena in the follow ways:

By telephone:  
Sales line 0345 434 7334 (lines are open from 9am - 4pm, Monday to Friday.  Call costs are 2p from a landline, but may be more from a mobile phone)
  +44 147 387 3778 (if calling from outside of the UK). Enquiry line 023 80 270345

By post:
Amoena UK Ltd, FREEPOST, Eastleigh, Hampshire, SO53 4BJ

By email:
shop.uk@amoena.com

Contact Us
* Required fields are marked with an asterisk.
Please supply your first name
Please check the size of the value you provided for First Name, the maximum size for this field is 30 characters.
Please supply your surname
Please check the size of the value you provided for Last Name, the maximum size for this field is 30 characters.
Please supply an email address
Please check the size of the value you provided for Email, the maximum size for this field is 50 characters.
Please enter a valid Email Address
Please check the size of the value you provided for Phone Number, the maximum size for this field is 50 characters.
Message limited to 200 characters
Please check the size of the value you provided for Message (max 200 characters), the maximum size for this field is 200 characters.
Please confirm you are not a robot.
We have been unable to verify your identity, please confirm you are not a robot.