Returns

We want you to be entirely happy...


...with the your purchase from Amoena. If there is something in your order that is unsuitable, you can send it back to us for a refund of the price you paid for the product. A return can take place within 14 days of delivery. Products returned must be unused and in original packaging.


A returning goods form will be included with your order, together with a returns label. We suggest that you obtain proof of posting / insurance for the goods when returning them as we cannot be responsible for them until they are received by our warehouse.


Once we receive your return it will will be processed within 10 working days. The refund will be made back to your original method of payment. If you wish to exchange your garment/s, please request a refund and place a new order.

 

For reasons of health and hygiene, we are unable to offer an exchange or refund on swimwear that is returned without the hygiene strip in place. This does not affect your legal rights. Read our full legal terms.