Quality and Environment Policy
Amoena Qualität und Umwelt

Amoena provides a better quality of life for women following breast surgery. Amoena believes in quality - quality in all products and business processes. It is our wish to improve the quality of life for these women - without impairing the quality of life of others. Therefore we commit ourselves to acting responsibly and proactively in environmental business contexts.

We define quality as innovative and reliable products, and effective processes, meeting the needs of internal and external customers and thus increasing our customer satisfaction.

Quality, environmental protection and continual improvements are the responsibility of all employees. Therefore, we aim to:

  • continually improve quality and environmental sustainability based on customer requirements
  • continually improve the effectiveness of our quality and environmental management system based on internal measurements
  • establish and continuously review quality and environmental objectives
  • optimise our daily operations regarding quality and environment
  • take precautions to prevent impacts on quality and environment when developing new products, technologies and business areas.
  • make quality and environment a key element in relevant management decisions
  • educate and involve employees, customers, suppliers, society and shareholders and exchange knowledge regarding quality and environment

In equal measure, managers and employees are responsible for initiating and meeting actions in order to achieve continuous improvement. Also all products and business processes must comply with regulatory requirements and voluntary duties to which Amoena has committed itself.

The quality / environmental management system provides the basis for compliance with this policy. Therefore, each employee is responsible to act according to the quality / environmental management system.